Yes, they are other ways to expose files on a NAS to the internet, but they mostly all present some sort of security issue you would need to solve, and the way to solve them is to set up a VPN either on a r-pi or on the nas itself for them to connect to tunnel into which again, can be difficult to teach people to get used to doing. From experience… that can be difficult to teach parents to do. Setting up a NAS is totally fine, but in order to actually securely use it remotely you will need to set up a VPN and set up VPN clients on their devices they would need to enable to access the data while they are not on the LAN. I would use backblaze which is like 6 bucks a month for unlimited storage to backup everything, and the stuff they actually need to access from anywhere, put that on Dropbox or google drive. I mean basically it will be used to store all their family photos, videos, icloud backups, sensitive documents, accounting documents, PDF.
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